Shipping Information

• FREE SHIPPING (cont. USA) ON ORDERS OVER $100
• ORDERS UNDER $100 ONLY $9.95
• ALL OTHER SHIPPING - READ BELOW
• ORDERS PROCESSED AND SHIPPED WITHIN 24 BUSINESS HOURS

Santas.com uses both UPS as well as the US Postal Service (USPS) for all shipping. *Use the UPS map below to estimate standard ground shipping times. USPS ground shipping will take anywhere from 2-9 business days to reach the destination. Our free standard ground shipping on order over $100 may be shipped using either service.

Although UPS makes every effort to deliver holiday ground shipments with the same transit times as the rest of the year, they don't guarantee UPS Ground shipments during the two weeks before Christmas due to unusually high volume. A good rule of thumb is to allow seven business days for ground shipments during those last two weeks, particularly long-distance; your shipment may arrive sooner, of course. Santas.com is not responsible for delays of any kind related to UPS or USPS shipping.

Prompt Service

Orders are processed within 24-48 hours, not including weekends or holidays. UPS does not pick up or deliver on Saturday or Sunday. The legend on the map indicates actual business shipping days, and does not factor in weekends.
December - Orders placed before 3 PM EST will ship the same day(M-F).

*Any location in ORANGE is a minimum 1 week delivery. (From the time UPS picks up, not the day an order is placed.) For example - an order placed over the weekend will be picked up by UPS on Monday, then 5 transit days, arriving the following Monday.

**UPS is extremely reliable, however there is a lot of winter between Washington (Santas.com) and Florida or Maine. We are not liable for shipping delays due to factors beyond control..... ...try to factor in several extra days...just to be safe.

2016 UPS Peak-Season Service Guarantee: The UPS guarantee is suspended for UPS Ground packages picked up or scheduled for delivery between Dec. 11 and Dec. 24. For further details, visit ups.com for UPS Tariff/Terms and Conditions of Service.

P.O. Box, APO, Alaska, Hawaii
These orders require shipping by the US Postal Service (USPS) and for tracking and insurance sake we will only ship via PRIORITY mail. Please checkout using the appropriate shipping for all orders with this designation to avoid delays. Priority shipping is approximately 2-4 days anywhere in the USA.

Priority Shipping via USPS

Delivery is usually within 1, 2, or 3 business days based on where your package is being sent. 

Priority Mail Deadlines for Christmas 2016 is December 18, 2016.

Expedited shipping via UPS is available by contacting us. UPS 2 Day Air, UPS 3 Day Select, UPS Overnight

International Shipping - including Canada
Santas.com gladly accepts orders from all around the globe. All International orders will be shipped via Priority mail through the U.S Postal service (average shipping time varies from 6-14 days). For other carrier arrangements please call for details. When placing your order select 'international' for shipping. Once your order is reviewed we will contact you with the exact shipping charges. We will not ship until we receive your verification. Please note that we charge only for the actual shipping cost. There are no added fees for packaging, handling, document services, etc... For confirming or estimating global shipping visit usps.com and use the international shipping calculator. There are restrictions on box size and weight and we will notify you if there is an issue with either.
*The international shipping fee is a MINIMUM charge billed at checkout. We will charge the balance of actual shipping once we have confirmed such costs for your particular order.

Free shipping
We offer a free ground shipping promotion that only applies to orders over $100. This only covers any standard ground shipment within the continental USA.